Will my order help #roldadogs?
1. the proceeds from every order goes to direct animals needs
2. by wearing an item from ROLDA Shop, you raise awareness in your community about ROLDA which indirectly help our dogs…
But the great part is that ROLDA Shop also help kind Romanian artisans who care about animals!
The Shop wasn’t created because ROLDA staff is too relaxed or has too much free time, contrarily. We made a huge team effort to put together this shop for our supporters to enjoy this experience. Our goal is helping local artisans who struggle economically by creating objects related to animals – it’s our small way to help good, compassionate Romanian community. Our other goal is to present to our supporters unique, useful and personalized items and ultimately, to make this online shop experience as pleasant, useful and interesting as possible.
About our products
Starting from our principle, that any charitable work, including animal work, is not possible without community support, ROLDA makes efforts to help the Romanian community that care about the animals, by providing support, in the limit of our own resources, to individuals who respect animals and put their skills at work to improve animal welfare in Romania.
On ROLDA Shop, our products are marked:
- Made in Romania – when the products are authentically made in Romania
- Hand made in Romania – when the products are 100% made by Romanian artisans
- Made in the US (other countries) – when the products are authentically made in the US (other countries)
- Shipped from China – when the supplies come from China
ROLDA is trying hard to avoid any countries with known human rights violations.
What if I forget my password?
After I register, will I receive ROLDA mail or e-mail promotions?
Can I place an order without registering?
It is a very simple process to register, it takes 30 seconds and you can return to shop anytime you want using the login details. If you loose password or need technical advice, don't worry - we are here to assist you.
What will you do with my information after I register?
Acceptance of Order
All orders are subject to acceptance by us. Acceptance may be withheld at our absolute discretion. An order is only accepted when we take payment from an acceptable credit or debit card.
Certain products on the site may only be sold legally to persons over a certain age. We reserve the right to refuse any order for those products where satisfactory proof of age has not been provided.
Change in your Order Status
Sometimes, an item is permanently out of stock, so we must cancel the order for it. In this case, we will return your donation immediately.
Some browser versions and some firewalls do not permit connections with secure servers. If you experience this problem, please send us an email at..
For security purposes, please do not send cash. In addition, please do not include your credit card number in any email communication.
Charging Your Credit Card
We are not responsible for typographical errors made by the customer.
I think my credit card has been charged twice
International shipping services include:
Letter mail service,
Letter mail service with acknowledgement of receipt,
Registered international small package,
International postal parcel
EMS (Express Mail Service).
ROLDA Shop displays the cheapest postal service.
Shipping Address Option
Returns & Exchange
Minimum Delivery Time* to ship to:
USA and Canada: 7-12 days
Australia, UAE, Japan: 14 days
* It is calculated from the moment the items are drop off at Romanian post and it refers to orders received Monday through Thursday 8pm EET
I want to give!
Ways to give
Events beyond our reasonable control
We are here to respond to any questions you might have.
Please contact us by phone/WhatsApp: 0040748903612 or by email: email@example.com